Sales Agent (Telesales) | Somerset West, Cape Town | Ref: EPI20210225

OVERVIEW

To generate new business, as well as retain existing business. 

ACCOUNTABILITIES AND RESPONSABILITIES  

  • Enhance and protect the image of our client and it’s partners
  • Sells solutions that protect individuals (and/or businesses) from financial loss
  • Reach and exceed target of 5 successful sales per day
  • Keep accurate records and ensure data integrity through updating relevant Lead Management System
  • Maintains relationship with clients and advises of changes in coverage.
  • Prepares reports, seeks out new business, and maintains records
  • Serves as a first contact with the member
  • Assist individuals choose solutions that most closely fit their needs
  • Responsible for creative ways to generate new leads and sales
  • Adhering to best operating practices within the Sales environment and achieving targets

TECHNICAL SKILLS AND BEHAVIOURS 

Essentials: 

  • Relevant qualification – Matric (Grade12)
  • RE Exam
  • 2 years+ Experience in call centre environment (Financial
    Services Industry – DOFA Records will need to be provided)
  • Knowledge of Medical Aid and Insurance products (Life, Health, GAP, Short Term) 
  • Computer literacy essential
  • Proven ability to work under pressure and target driven
  • Punctual
  • Excellent business communication skills (e.g. Telephone Etiquette, business language)
  • Good planning and organisational skills to ensure workloads are managed effectively

Desirable: 

  • NQF Level 5 – Inseta record with additional qualifications relevant to the financial services industry. (Can be obtained while employed at Episodic Health)
  • Knowledge of the industry and regulatory bodies
  • Knowledge of Episodic Health Product and Pricing
  • Data analysis
  • Report writing

Behaviors: 

  • Excellent verbal and written communicator
  • Attention to detail
  • Outcome focused
  • Teamwork
  • Communicating
  • Desire to succeed
  • Assertiveness
  • Developing Self and Others
  • Pro-active and Positive ‘can do’ attitude
  • Listening skills

In this role you will be working remotely and fibre/broadband connection at home is essential. You will work from the office on a rotational basis and in future might be required to return to the office permanently

*** Basic (R5 000 – R10 000) + commission + Health Insurance (After probation)

More Information

Only candidates with package can apply for this job.
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